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FAQ's & Information on Use
How does hire work?
At the moment we are only hiring birthing pools to Adelaide / SA residents as a pickup service. You let us know your due date, provide us with your email address, address and phone number, before checking out. Once you have paid for your hire, we will be in touch with you via email confirming your hire booking. Your birth pool hire will be available for pick up, from 37 weeks and your hire is for 6 weeks. All birth pool hires including package deals with TENS and CUB is hireable for 6 weeks.
How do i return the birth pool?
We do ask that you follow the instructions on disinfecting the submersible pump, and empty hose by running the provided concentrated disinfectant through the hose and pump, hang the hose up to dry before packing it away in its container. Once you have completed this step, email us at hello@birthmother.com.au, or call us on the mobile number provided to you to arrange a drop off date and time.
How long does it take to inflate a Birth Pool in a Box?
It takes 10 minutes to inflate a Birth Pool in a Box using the electric pump provided.
Fitting the liner
The liner provided must be fitted prior to filling the pool with water. When inflating the pool, leave the top part of the pool a little soft to easily place the liner on top. Once the line has been fitted you may continue to inflate the birthing pool. Please disregard the liner after use.
When and how do I fill Birth Pool in a Box?
Fill your pool with the non toxic food grade hose pipe provided (to ensure safety in hygiene) which is connected to your tap with one of the tap connectors provided. Filling time varies widely according to the water supply.
For a first-time mother, a good guideline is to begin filling when contractions are regular and between 3-4 minutes apart for one hour. For subsequent births, begin filling the birthing pool when contractions are 5 minutes apart. If you have a small water tank that takes a long time to refill, you may want to begin filling as soon as contractions start. If they progress slowly or stop, you can always stop filling.
Please ensure you commence filling the pool with cold water, to no damage the pool.
When do I get in the pool and how do I get in and out of the Pool?
If you are using the birthing pool in your own home, you may get in the birthing pool whenever you like. However it is best to not get in too early, as it’s is known to stall labour, so best to get in once labour is established. It may help ease early labour pains. In some cases, however, it might even stop your labour altogether. For the maximum pain relief, get in the birthing pool when you are in active labor: when your contractions are coming every 3-4 minutes and building in intensity. Water is not pain relief per se, but it will help you manage the pain better as it enables you to easily move into different positions, thus helping you relax more.
There are two main methods for the mother to enter and exit the pool:
- Sit on side and swing legs over
- Step in/out of pool. This flexes the pelvis and can positively affect labour progress.
For either method, the handles can be used for support. The top chamber may be partially deflated to make it easier for women with shorter legs to step over the sides. This can be done without significant loss of height of pool sides.
How do I keep the water warm?
When you are in the birthing pool, you should feel comfortable, but not too warm. In labour, the water should be maintained according to your comfort between 35-37 degrees Celsius. The latest evidence cites that the best gauge for temperature of the water is maternal comfort. If she is too hot or too cold, adjust the water accordingly and don't mind so much what the thermometer says. However, for water birth, the temperature should be 35.5 -37.5 c or the same temperature as the woman. You can use a thermometer to measure the water temperature. There will be heat loss, so someone should regularly check the temperature and remove water to add hot water to the pool, ensuring the woman is comfortable.
How do I empty the pool?
prior to emptying the pool, ensure that the pool has been completely vacated by mother and baby. Use the submersible emptying pump and wider clear hose provided in our kit to empty the pool. You can empty the pool by placing the hose in an outside drain, toilet, or laundry sink (whichever most suits you).
How do I clean the birth pool?
you will have a solution provided in a small silicone bottle. This is a hospital grade concentrate. Place the concentrate in a bucket of water, place the submersible pump in the bucket, and run the solution through the pump and hose, disinfecting the both of them. With the concentrate water, wipe down the sides of the pool that have been contaminated. We also check and re clean the pool, hose and pump to err on the side of caution.
Pool specifications including pool weight when filled.
Pool Specs:
External max length 193cm
External max width 165cm
External height 71cm
Internal max length 142cm
External max width 114cm
Internal depth 66cm
Water capacity 650 litres - 80% filled, 730 litres at 90% filled
Filled weight with mother 730-770kg
A solid floor is preferable, or putting the pool in the corner of a room with joists that are rot-free, where there is more support. We cannot guarantee that your floor will support the weight of the birth pool. You may want to get an inspection of your joists and floorboards from a wood preservation company, particularly if your house is old and you have not had such an inspection recently.
What is the risk of puncturing the pool?
You can take common sense precautions to minimise the risk of puncturing Birth Pool in a Box. These include:
- Remove pool from packaging and leave to stand inside before unfolding. In winter, we recommend a day or so to bring the pool up to room temperature. (Same goes for the liner, letting it get to room temperature prior to unfolding)
- Always start filling the pool with cold water, and only hot water may damage the pool.
- Keep pets away from the pool, both in storage and when inflated.
- Prepare the floor where the pool will be, i.e. sand, vacuum, sweep thoroughly to remove sharp objects or surfaces.
- If the pool is going on a floor that might have jagged edges, be sure to cover the floor with a plastic sheet or cloth first.
- Take care when handling the pool. We advise against moving the pool between rooms when inflated to avoid unnecessary wear & tear.
- Remove jewellery prior to using the pool.
In the unlikely event of a puncture, Birth Pool in a Box is designed with 3 independent air chambers so that if one chamber punctures, 2/3 of the height of the sides remains, causing considerably fewer problems than if a single-chambered pool is punctured. A puncture kit is provided with your hire.
Are the sides of Birth Pool in a Box firm enough?
The new Birth Pool in a Box has been designed specifically to be firm enough to allow the mother, midwife or partner (max 95 kg) to sit on the sides while entering/exiting the pools or supporting the birth. The material used is 0.38mm PVC and the seams are bonded using a high-frequency welding process that fuses the two piece of material together as one. To adjust the height of the pool, the middle chamber can be deflated, while the top and bottom chambers can remain firm for the pool's stability
Is Birth Pool in a Box deep enough for a safe birth?
The depth of water in your birth pool is an important consideration, especially if you are planning on giving birth to your baby in the pool. A woman needs at least 18" of water in order for the buoyancy. The pools can also actually be "too deep" when fully inflated, depending on the height of the mother or midwife, so if this is the case for you, simply use the "adjustable height" feature in the pool by deflating the middle chamber so that the total height of the pool is comfortable for both mother and midwife. When the top and bottom chambers are fully inflated, the pool is still stable enough for sitting and leaning, while the middle chamber can be softer for height adjustment.
How does the hire work.
When you hire a CUB, at checkout you will tell us your babies due date. You will receive the CUB around your 37 weeks gestation. Your hire is for 6 weeks. If you require your CUB hire before 37 weeks, after you have booked online, please email us at hello@birthmother.com.au notifying us on when you need it by. If you are past your 37 weeks, we will post the CUB to you ASAP, however this will be sent via regular post. If you wish to receive your CUB hire ASAP, please choose Express Post at checkout.
How do i return the CUB to Birthmother?
Your CUB hire will come to you with a prepaid satchel. All you need to do is place the the CUB and its contents neatly in the box, and then in the pre paid satchel, and visit your nearest Australia Post Office to return it.
What if i lost my prepaid satchel?
Unfortunately if you lose your prepaid satchel, you will have to buy another, and return the CUB back to us. Don’t forget to include your details on the return satchel so we know who has returned it back to us. Please send return to:
Birthmother
Parcel Locker 10225 66867
366 Goodwood Road
CUMBERLAND PARK SA 5041
What if I don’t use my CUB hire, can I ask for a refund?
Unfortunaltely not. Whether you use the CUB or not, we see it as, you have hired it, and that is our service to you.
Can I change my mind?
Yes of course, if we have not posted your hire out to you yet, you can cancel and we will refund you the the full amount less a $10 admin fee.
What does your hire come with?
The CUB hire comes with the CUB, a small hand pump, drawstring bag and instructions-all in a box.
Why support the use of the Comfortable Upright Birth (CUB) support?
While it is true that many mothers need nothing more than their own inner resources to give birth, others also want or need additional external factors to facilitate safe natural birth and improve their experience of childbirth. In many countries antenatal classes, hypno-birthing courses, yoga groups, doulas and aqua-natal classes are popular with women who are actively engaged in maximising their chance of a natural birth. They are in effect investing in their birth by being well prepared and in control; and attending or using one of these is often recommended as part of preparing for childbirth.
The CUB is another tool that mothers can invest in which can promote personal responsibility by putting the mother at the centre of her choices. It is designed around the principle of supporting physiological, natural birth and as a tool that may prevent complications due to the common use of the supine, hospital bed, space restricting maternal positions that are so common.
All mothers should have access to skilled, compassionate and supportive care as well as easy access to emergency facilities or specialists if required. However adding to the resources that can increase comfort, confidence and opportunity for less emergency intervention during childbirth can only be immensely beneficial for mothers, their babies and families.
When should the CUB not be used?
Women who have serious medical complications affecting their labour and birth including (but not exclusively) the following:
HELLP, Pre-eclampsia, Heavy PV bleeding, Placenta Previa, previous surgery to or 3rd/ 4th degree trauma to the perineum or women having pre-term labour. It is for individual mothers and their care providers to decide if the use of the CUB is appropriate or safe for their unique circumstances. The CUB should not be used in a birth pool.
When can the CUB be used?
The Cub can be used by any woman who is planning a natural birth and who has decided that the CUB is something she would like try. There are of course some situations that would impact on the risks and safety of the mother and baby that need to be considered and we have mentioned some of them in the next question (see below). However it is important to remember that what comfort measure or aid a woman chooses to bring with her or use during labour is her choice as long as it poses no obvious risks to others. The CUB can be used at home births, birth center or maternity unit births much the same as a other birth or exercise balls.
What are the benefits of using the CUB?
The CUB has many positive physical as well as psychological benefits. It supports the natural physiology of childbirth while decreasing the risks of many common complications that arise from sub optimal maternal position during birth. The CUB has a wide, flat stable base that provides comfort and stability for the woman while maintaining optimal positions for natural birth.
The CUB also allows the mother to remain relaxed and comfortable while in an optimal position for birth allowing her natural coping mechanisms, endorphins and flow of oxytocin to work. You can find links to research on upright birth positions HERE
Is the CUB safe to use?
The CUB user weight maximum is 120kgs and it is made of bio-compatible PVC which can outperform many other materials in flexibility, strength, tear resistance and abrasion resistance. The CUB has a two separate inflation chamber safety system: so even if one chamber deflates the other will continue to safely support the woman.
It complies with BS/EN14960 which is the required standard for the manufacture and testing of inflatables and is a class 1 CE mark registered medical device.
Is the CUB difficult to use?
The CUB is very user friendly and requires no additional specialist knowledge or training-it is simply inflated and used by the mother to either sit on or lean over. The CUB is lightweight, portable and can be easily cleaned with any household spray cleaner or hospital approved surface cleaner, it does not need to be sterilised. The perineum and any PV loss can be easily visualised if necessary.
How do we clean the CUB Support when using it in the hospital?
The CUB has been cleaned with a disinfectant, before it has been sent off to you however we ask that after you finish using it, clean it and wipe it down with the antibacterial solution provided to you in your hire. Please watch THE CUB guides on Caring and Cleaning for your CUB HERE
Can the CUB support be used more than once?
Yes the CUB can be used more than once, however as an inflatable consumer product it is not designed for high levels of use over extended periods of time. The CUB is a CE marked, Class 1 medical device registered with the MHRA in the UK. It conforms to European regulations on 1) Mechanical and physical properties 2) Flammability 3) Specification for migration of certain chemical elements. The Maximum user weight is 120kgs.
What do we do if the CUB support will not inflate of stay inflated when we first receive it?
The CUB is manufactured from PVC and as such is prone to stretching and can be affected by the ambient environmental temperature. This is why your CUB may need topped up with air regularly. This is not a manufacturing fault and should be expected. Keeping your CUB topped up with air ensures that it will provide the maximum amount of comfort and support required.
Is using a TENS safe & appropriate for me?
If there are any questions re your health and the use of a TENS, please speak with your GP or the care provider looking after your pregnancy before you book your hire. The following are the situations in which you cannot use a TENS machine:
You must not use a labour TENS machine before 37 weeks of pregnancy;
over the abdomen at any time during your labour or at all or on the head;
near water or in the vicinity of children;
if you have a pacemaker or an ECD;
if you have heart disease;
if you have any heart rhythm problem;
if you suffer from epilepsy;
if you are suffering from any acute feverish conditions;
if you are suffering from infectious disease or tumours;
Or while driving or operating any machinery.
Booking
You book your Elle Tens Plus Labour Tens Hire online, letting us know your baby's due date through The date selection, Birthmother will ensure that the TENS is sent to you, to arrive around your 36 weeks gestation. If you are booking ahead but would like to have your TENS delivered soone, ryou can request this, just mention it at the comments section at checkout. If we have any questions we will contact you. At checkout you can either select Regular Post or Express Post. If your baby is due in less than 4 weeks, & you select Express Post, you will receive your parcel sooner. Regardless we will dispatch your TENS machine ASAP, usually within 1 business day.
Your Hire Period is 8 weeks
Your hire period is for 8 weeks. This means you will receive the TENS roughly 4 weeks before your due day (36 weeks gestation) and the TENS is to be returned to us by week 8 of your hire. When your TENS arrives, familiarise yourself with the unit and it's accessories. Make sure you read the instructions and get a feel of how it works, that way when your in labour, it is all sorted for you. If you have any issues or questions, please contact us at hello@birthmother.com.au
Returning your TENS Hire
Your TENS is due back 8 weeks after you recieved it. When it is time to return the TENS, place the TENS and all accessories, this includes the instructions, wires, accessory pouch (batteries & gel pads do not need to be returned) into the pink satchel that the
TENS arrives in. The pink satchel is to be reused for return hire. You will find your prepaid return sticker inside the TENS pouch, so just stick this onto the pink satchel. Drop the parcel off at any Australia Post facility to receive a lodgement receipt in case something goes wrong with return hire. We will confirm via email when we have received it.
When during my labour do I use it?
The TENS can be used whenever you feel like you need to use it. As soon as contractions become regular, however you can commence using the TENS when the contractions become painful enough to stop you in your tracks. This is likely to be before the contractions become really painful, but don't hold on to the tens for later when you are feeling uncomfortable! Ensure it is near by to pop on!
My baby is due very soon, how long will it take to receive the TENS hire?
If your baby is due soon, that's ok you can still place your order. Let us know your due date and we will aim to have your order posted within 24 hours, or the same day if you have booked before 12 pm. Don’t forget to request Express Post so the TENS arrives to you sooner. If you request regular post, we will have it out to you within 24 hours in a regular shipping satchel. Any enquires in relation to postage and shipping please email us at hello@birthmother.com.au
Can I Cancel my hire?
Definately, you can cancel your hire anytime before it is dispatched to you. We will refund you the total amount, less $10 admin fee.
Can I extend my hire?
Of course, we are happy to extend the hire period by 1 week at no extra charge we just need you to contact us about this at hello@birthmother.com.au
I have lost my return post parcel, what do I do?
Unfortunately the prepaid return sticker that comes with the TENS Hire once lost is non-refundable, so you will need to purchase a new one at Australia Post and pay for the postage. We do require that the TENS is safely placed in a satchel or padded bag, wrapped in bubble wrap etc, so it does not become broken in transit. Please provide your details on the return label. You will just need to sign it before you post back the hire. Please keep your Aus Post receipt in case the TENS goes missing in transit. Please post to:
Birthmother
Parcel Locker 10225 66867
366 Goodwood Road
CUMBERLAND PARK SA 5041
Can I use the tens machine in water at all?
You cannot use the tens machine in the bath/ birthing pool or shower as the machine uses electrical pulses to stimulate your nervous system, & placing the machine in water will probably break the machine. So just remember to take the machine off prior to entering a shower or bath or birthing pool.
How do the electrode pads work?
The electrode pads provided are designed to be reused meaning you can take them off if you wish to have a bath a shower. Ensure that you place the electrode pads back onto the plastic sheet that it arrived on. This ensures that the electrode pads remain sticky and clean. Avoid oils and lotions, and ensure they stay clean as much as possible so you don't reduce their stickiness. Also avoid any excess moisture. Please ensure you wipe your back properly if you have taken a bath or shower. The stickiness cannot be revived if lost.
If I don't use my TENS, can I have a refund?
We understand that babies and birth are always unpredictable! If your TENS hasn't been sent out yet, you can let us know to cancel your order and receive a full refund. However, since the Labour TENS hire is a service, if there is no issue with a faulty machine or delay in postage if you choose not to use the machine or are unable to use it, we have provided the service and therefore cannot provide refunds.